Ans. Sorry but we cannot provide a quote over the phone, laser cutting and laser engraving prices can vary dramatically based on the design and material being processed, we require artwork to provide an accurate quote.
Ans. At Vector & Raster Laser Services we are open from Monday to Friday – 9:00am to 5:00pm.
Ans. Yes, at Vector & Raster Laser Services we pride ourselves on quality and excellence that is why we offer our clients a 100% quality guarantee, if you are not completely satisfied we will offer you a full refund.
Ans. Yes, if you are unable to provide the required artwork for processing your order we can create the files for you no matter what process you intend on using whether it be laser cutting or laser engraving.
Ans. We require a vector file which has been created in a graphics program, acceptable types include eps, cdr, ai, dxf, dwg and pdf. Cut lines should consist of a red outline with no fill using a .001mm stroke width, areas to be engraved should be in black fill. Only photographs will be accepted as a high resolution jpeg or bitmap.
Ans. If you would like to laser cut fabric for embroidery applique and already have the file digitised in your embroidery software such as Wilcom© then all you need to do is export your running stitch as an EPS file.
Ans. Yes, if you prefer to supply your own materials we are happy to process them for you providing that they are suited to the laser process, a test sample is recommended for perfect results when processing your order.
Ans. We can laser cut and laser engrave a vast range of materials, you can go to our laser cutting + engraving page for a list of materials that we can succesfully process or if still unsure simply contact us for assistance.
Ans. If you require a basic test to see how well a material laser cuts or laser engraves we can provide this free of charge, however if you wish to trial particular designs or a large amount of materials there may be a charge.
Ans. Yes we regularly laser cut fabrics that are delicate which include chiffon, organza, lace, taffeta, crepe and more. These fabrics are commonly used in fashion for garments such as wedding dresses and evening wear.
Ans. We cannot laser engrave on gold jewellery these items are best engraved by other forms of engraving. We recommend that you take these items to a certified jeweller to be hand engraved.
Ans. Yes laser etched paper has become very popular over recent years and is commonly combined with laser cutting to create unique products such as invitations, greeting cards, swing tags, business cards and more.
Ans. Even though we have a large client base both in Melbourne and around Victoria we also service many interstate clients throughout Australia, so no matter where you are located you can always rely on us.
Ans. Laser cutting does not leave burnt edges not even on materials such as paper and fabric. When the process is setup correctly and certain factors are taken into account you will achieve a smooth and clean cut edg